At Jeremy Bull and Co we will endeavour to process your order as quickly and carefully as possible. All our furniture is made and refurbished in our Hertfordshire workshop. We deliver with a thoughtfully chosen courier service and all our chairs are suitably wrapped for safe and clean transportation. Please plug in your postcode at checkout and our online system will calculate the correct shipping charge for your location, this is in addition to the price of your chair. After you have made your order, delivery usually takes up to 7 working days. However should you have any special requirements do contact us as we like to be as flexible as possible. Our courier will always endeavour to call you directly to arrange a suitable day/date.
We can also ship internationally to Europe on request, please get in touch with your location for shipping costs. You must agree to shipping insurance on all international deliveries.
CHRISTMAS AND HOLIDAY PERIODS
We understand there may be an urgent need to receive an order quickly around Christmas or other holiday periods, if this is the case please contact us directly and we will endeavour to speed up the process for you around this time.
We hope that you are happy with your purchase but we understand that occasionally you may request to return an item. If this is the case please notify us within 14 days of receiving your order. Unfortunately we cannot accept returns unless the upholstery or workmanship is faulty. We always endeavour to ensure your chair or sofa has been restored to the highest standards, but please bear in mind when buying vintage items, there may be unavoidable wear and tear consistent with the age of the item. If a return has been agreed, please package your item ready for transportation. All goods must be returned in perfect and re-sellable condition.
What can I expect when buying vintage?
Our chairs begin their journey with us as vintage, in some cases they are a century old before their appearance in our workshop. Typically they are fully stripped back and the frames re-glued and strengthened. We then sand, stain, french polish and wax where necessary. We always respect the age and patina of the piece. We reupholster with new fabric and stuffing to the highest standards, using a mix of modern and traditional upholstery techniques. We use a calico barrier cloth immediately beneath the top fabric, to Crib 5 standard. This complies with the match test described in Schedule 5 Part 1 of the Furniture and Furnishings (Fire Safety) Regulations, published in the UK in 1988, and amended in 1989, 1993 and 2010. The stuffings and fillings we use are new. We will use either traditional stuffings such as coconut fibre (Coir) and wool, or high-quality foams, dependent on the age of the piece.
Can I see a fabric swatch before purchasing a chair?
If you would like to sample the fabric of a particular chair on our site, please contact us directly and we will send you a fabric swatch free of charge.
Can chairs be photographed for press pieces?
If the press piece is about Jeremy Bull & Co please contact us directly and we will be happy to assist with arranging the chairs for a shoot.
Do you supply your chairs to trade enterprises?
We are happy to discuss any opportunities for hotels, membership clubs, restaurants, cafes and stores. Please contact us directly.
What are the aftercare instructions for a chair?
We will send you an aftercare instructions email following your purchase.
What about delivery?
Please refer to our delivery policy above.
How safe is your payment platform?
Very safe. We use Paypal.
Can I return an item?
Please refer to our returns policy above.
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